Returns, Cancellations and Refunds

At this time we do not offer returns, cancellations, or refunds. This helps us to avoid fraudulent orders. However, we will take action when we confirm it is a real issue. In details, 

If you PAID for an item then we confirm it is OUT OF STOCK, we definitely give you a FULL REFUND. 

We are only responsible for retailing. We can't control the quality of the products or shipping, which are managed by external companies. However, if you have any issues related to products or shipping, we will help by contacting the responsible party to work out the issue or will see what we can do for you in our ability. 

For pre-ordered items, read more in Payment Policy.